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EMBASSY OF THE REPUBLIC OF THE PHILIPPINES

PHNOM PENH, KINGDOM OF CAMBODIA

CONSULAR SECTION

MISSION AND VISION

MISSION

To advance the interests of

the Philippines and the Filipino people

in the Kingdom of Cambodia

VISION

To achieve a stronger and enhanced partnership

between the Philippines and Cambodia in the spheres of

political, economic, socio-cultural and people-to-people cooperation

To harness and realize the collective strength of Filipinos living in Cambodia

as active and constructive partners in national development


EMBASSY OF THE REPUBLIC OF THE PHILIPPINES

PHNOM PENH, KINGDOM OF CAMBODIA

CITIZEN’S CHARTER

CONSULAR SECTION

PASSPORT/TRAVEL DOCUMENT SERVICES*

  1. 1.PASSPORT RENEWAL

STEP

LOCATION

CLIENT

SERVICE PROVIDER

DURATION

PERSON-

IN-CHARGE

FEE

FORM/REQUIREMENTS

1

Consular Section

• Proceed to the Consular Section of the Philippine Embassy

• Inquire about services/requirements

• Fill in all necessary details in the passport application form

• Provides relevant information to applicant

• Provides passport application form to applicant

• Assists the applicants in filling out the form and answer questions they may have on the fields in the application form

5 minutes

Consular Staff

None

• Personal appearance

• Accomplished Passport Application Form

• Current passport

• Photocopy of current passport and latest visa

Additional Requirements for minors

• Photocopy of passport of mother

• Personal appearance of mother

Additional Requirements for Green or MRP passports:

• Actual MRP/green booklet

• PSA-issued Birth Certificate

(authenticated by the DFA)

• one (1) valid ID

• other supporting document (i.e. PSA-Issued marriage contract, authenticated by the DFA)

2

Consular Section

• Submit accomplished application form and supporting documents to the Consular Assistant

• Checks if application form is accomplished properly and if supporting documents are complete

3 minutes

Consular Staff

None

• Assesses and evaluates the completeness and authenticity of the documents and establishes the applicant's true identity

5 minutes

Consular Staff

3

Consular Section

• Submit payment

• Receives payment, brings the payment (together with application form, Enrolment Certificate and supporting documents) to the Cashier for issuance of an official receipt

• Gives the official receipt to the applicant

3 minutes

Consular Staff,

Cashier

US$60.00

Official Receipt

4

Consular Section

• When the applicant's name is called, proceed to the Biometric Data Capture area

• Encodes the applicant’s personal information and scans pertinent documents for electronic file

• Captures applicant’s photo and biometric data

10 minutes

Consular Staff

None

• Check accuracy of information in the monitor, then sign.

• Requires the applicant to thoroughly check the information before signing on the signature pad

2 minutes

Consular Staff

5

Consular Section

The passport will be ready for release within 6-8 weeks under normal processing conditions. Monitor the Embassy's official website and Facebook page for an Announcement of Passports Ready for Releasing. When you find your name listed in the announcement, you may proceed to claim your new passport at the Consular Section

• Cancels the current passport of the applicant and releases the newly issued passport to the applicant or duly authorized representative

1 minute

Consular Staff

None

• Official Receipt

• Current passport, for cancellation

• If the passport is being claimed by a representative, an authorization letter from the passport applicant should be presented, along with a photo ID of the passport applicant and a photo ID of the representative

TOTAL PROCESSING TIME : 29 minutes

*Duration of processing and releasing may vary due to unusual circumstances; i.e., unforeseen events beyond the control of concerned government office or agency.

2.    FIRST TIME PASSPORT APPLICATION NEW PASSPORT (FOR CHILDREN BORN OF FILIPINO PARENT/S IN CAMBODIA)

STEP

LOCATION

CLIENT

SERVICE PROVIDER

DURATION

PERSON-IN-CHARGE

FEE

FORM/REQUIREMENTS

1

Consular Section

• Proceed to the Consular Section of the Philippine Embassy

• Inquire about services/requirements

• Fill in all necessary details in the passport application form

• Provides relevant information to applicant

• Provides passport application form to applicant

• Assists the applicants in filling out the form and answer questions they may have on the fields in the application form

5 minutes

Consular Staff

None

• Personal Appearance of child and mother

• Current passport of mother

• Accomplished application form

• Photocopy of current passport and latest visa of father or mother

• Photocopy of Report of Birth filed with the Embassy

2

Consular Section

• Submit accomplished application form and supporting documents to the Consular Assistant

• Checks if application form is accomplished properly and if supporting documents are complete

3 minutes

Consular Staff

None

• Assesses and evaluates the completeness and authenticity of the documents to establish applicant's true identity

5 minutes

Consular Staff

3

Consular Section

• Submit payment

• Receives payment, brings the payment (together with application form, Enrolment Certificate and supporting documents) to the Cashier for issuance of an official receipt

• Gives the official receipt to the applicant

3 minutes

Consular Staff,

Cashier

US$60.00

Official Receipt

4

Consular Section

• When your name is called, proceed to the

Biometric Data Capture area

• Encodes the applicant’s personal information and scans pertinent documents for electronic file

• Captures applicant’s photo and biometric data

10 minutes

Consular Staff

None

Enrolment Certificate

• Check accuracy of information in the Enrolment Certificate, then sign.

• Prints the Enrolment Certificate and requires the applicant to thoroughly check the information before signing the printed form

2 minutes

Consular Staff

5

Consular Section

The passport will be ready for release within 6-8 weeks under normal processing conditions. Monitor the Embassy's official website and Facebook page for an Announcement of Passports Ready for Releasing. When you find your name listed in the announcement, you may proceed to claim your new passport at the Consular Section

1 minute

Consular Staff

None

• Official Receipt

• If the passport is being claimed by an a representative, an authorization letter from the passport applicant should be presented, along with a photo ID of the passport applicant and a photo ID of the representative.

TOTAL PROCESSING TIME : 29 minutes

  1. 3.TRAVEL DOCUMENT IN LIEU OF LOST PASSPORT

STEP

LOCATION

CLIENT

SERVICE PROVIDER

DURATION

PERSON-

IN- CHARGE

FEE

FORM/REQUIREMENTS

1

Consular Section

• Proceed to the Consular Section of the Philippine Embassy

• Inquire about services/requirements

• Fill in all necessary details in the passport application form

• Provides relevant information to applicant

• Provides passport application form to applicant

• Assists the applicants in filling out the form and answer questions they may have on the fields in the application form

5 minutes

Consular Staff

None

• Personal appearance

• Accomplished passport application form

• Copy of current passport and latest visa

• Four (4) passport-size photos (3.5 cm x 4.5 cm) taken within the last 6 months

• Police Report (with translation – if original is in Khmer)

• Affidavit of Loss of Passport (filed with Embassy)

2

Consular Section

• Submit accomplished application form and supporting documents to the Consular Assistant

• Checks if application form is accomplished properly

and if supporting documents are complete

3 minutes

Consular Staff

None

• Verifies the applicant's name against Passport Database

Assesses and evaluates the completeness and authenticity of the documents to establish applicant's true identity

5 minutes

Consular Staff

• Wait for fifteen (15) calendar days

• Informs the DFA and the Ministry of Foreign Affairs of the Kingdom of Cambodia and all diplomatic missions in Cambodia of the loss of the applicant's passport

3

Consular Section

• Submit payment

• Receives payment, brings the payment (together with application form and supporting documents) to the Cashier for the issuance of an official receipt

• Gives the official receipt to the applicant

3 minutes

Consular Staff, Cashier

US$30.00

(for Travel Document)

US$25.00

(for Affidavit of Loss)

US$150.00

(for Lost passport)

Official Receipt

TOTAL PROCESSING TIME : 16 minutes

NOTARIAL SERVICES*

ABBREVIATIONS USED

PSA –Philippine Statistics Authority (formerly National Statistics Office or NSO) ; DFA – Department of Foreign Affairs (Philippines); MFAIC – Ministry of Foreign Affairs and International Cooperation (Cambodia)

  1. AFFIDAVITS, ACKNOWLEDGMENT OF CONTRACTS AND SPECIAL POWER OF ATTORNEY, ETC.

STEP

LOCATION

CLIENT

SERVICE PROVIDER

DURATION

PERSON-IN- CHARGE

FEE

FORM/REQUIREMENTS

1

Consular Section

• Proceed to the Consular Section

• Provides relevant information to applicant

• Gives applicable form to applicant

5 minutes

Consular Staff

None

Affidavit/Special Power of Attorney

• Personal appearance

• Accomplished Affidavit and/or Special Power of Attorney form

• Photocopy of valid passport

Employment Contract

• Original and Photocopy of Employment Contract

• Photocopy of passport and valid visa of the signatories. If a signatory is a Cambodian citizen, a copy the national ID card is required/accepted

• Copy of the company's registration with the Ministry of Commerce of Cambodia, or other relevant government institution

2

Consular Section

• Submit accomplished notarial form and requirements to the Consular Assistant

• Checks if notarial form is accomplished properly and if requirements are complete

3 minutes

Consular Staff

None

• Evaluates correctness and veracity of the information on the notarial form, documents to be notarized and supporting documents.

7 minutes

Consular Staff

3

Consular Section

• Submit payment

• Wait for official receipt

• Receives payment, brings the payment (together with application form and supporting documents) to the Cashier for the issuance of an official receipt

• Gives the official receipt to the applicant

5 minutes

Consular Staff,

Cashier

US$25.00

Official Receipt

TOTAL PROCESSING TIME : 20 minutes

4

Consular Section

• Document can be claimed within same day

   of application. Present the official receipt

• Releases the document

Consular Staff

None

Official Receipt

  1. AUTHENTICATION OF DOCUMENTS ISSUED IN CAMBODIA FOR USE IN THE PHILIPPINES

STEP

LOCATION

CLIENT

SERVICE PROVIDER

DURATION

PERSON-IN-CHARGE

FEE

FORM/REQUIREMENTS

1

Consular Section

• Proceed to the Consular Section

• Provides relevant information to applicant

5 minutes

Consular Staff

None

• Photocopy of passport and valid visa

• Original and Photocopy of document(s) to be authenticated bearing the seal, signature and name of Cambodian Notary Public or MFAIC or relevant Embassy or Consulate

2

Consular Section

• Submit document to the Consular Assistant

• Checks if document is accomplished properly and if requirements are complete

3 minutes

Consular Staff

None

• Evaluates correctness and veracity of the document(s) to be authenticated and supporting documents.

5 minutes

Consular Staff

3

Consular Section

• Submit payment

• Wait for official receipt

• Receives payment, bring the payment together with document(s) to the Cashier for issuance of an official receipt

• Gives the official receipt to the applicant

5 minutes

Consular Staff, Cashier

US$25.00

Official Receipt

TOTAL PROCESSING TIME : 18 minutes

4

Consular Section

• Document can be claimed within same day of

   application. Please present the official receipt

• Releases the document

Consular Staff

None

Official Receipt

  1. AUTHENTICATION OF DOCUMENTS ISSUED IN THE PHILIPPINES FOR USE IN CAMBODIA

STEP

LOCATION

CLIENT

SERVICE PROVIDER

DURATION

PERSON-IN-CHARGE

FEE

FORM/REQUIREMENTS

1

Consular Section

• Proceed to the Consular Section

• Provides relevant information to applicant

5 minutes

Consular Staff

None

• Photocopy of passport and valid visa

• Original and photocopy of document(s) from the Philippines authenticated by DFA

2

Consular Section

• Submit document to the Consular

   Assistant

• Checks if document is accomplished properly and if requirements are complete

3 minutes

Consular Staff

None

• Evaluates correctness and veracity of the document(s) to be authenticated and supporting documents.

5 minutes

Consular Staff

3

Consular Section

• Submit payment

• Wait for official receipt

• Receives payment, bring the payment together with document(s) to the Cashier for issuance of an official receipt

• Gives the official receipt to the applicant

5 minutes

Consular Staff,

Cashier

US$25.00

Official Receipt

TOTAL PROCESSING TIME : 18 minutes

4

Consular Section

• Document can be claimed within same day

of application. Present the official receipt

• Releases the document

Consular Staff

None

Official Receipt

* Duration of processing and releasing may vary due to unusual circumstances; i.e., unforeseen events beyond the control of concerned government office or agency.

                   

CIVIL REGISTRY SERVICES*

  1. 1.REPORT OF BIRTH

STEP

LOCATION

CLIENT

SERVICE PROVIDER

DURATION

PERSON-IN-CHARGE

FEE

FORM/REQUIREMENTS

1

Consular Section

• Proceed to the Consular Section

• Provides relevant information to applicant

• Gives relevant civil registry form to applicant

5 min.

Consular Staff

None

• Personal appearance of parents

• Accomplished Report of Birth form

• Original and four (4) copies of Birth Certificate or Birth Notification from Sangkat attested by MFAIC

   (with English translation – if original is in Khmer)

• Four (4) copies of the Marriage Contract of parents 

• Four (4) copies of passport and visa of parents

Additional requirement if Report is filed more than 1 year from date of birth:

• Affidavit of Delayed Registration

• Photocopy of passport and valid visa of affiants

Additional requirement if child is born out of wedlock:

  • Affidavit of Acknowledgment of Paternity, or AAP (to be accomplished by the Father)
  • Affidavit to Use the Surname of the Father, or AUSF (to be accomplished by the mother if the child is 6 years old and below. To be executed by child if aged 7-17 years old, with attestation of the mother)
  • Certificate of Registration

2

Consular Section

• Submit accomplished form(s) and requirements to Consular Assistant

• Checks if relevant forms are accomplished properly and if requirements are complete

3 min.

Consular Staff

None

• Evaluates correctness of the information on the form(s) and the veracity of supporting documents

5 min.

Consular Staff

3

Consular Section

• Submit payment

Wait for official receipt

• Receives payment, bring the payment (together with accomplished civil registry form and supporting documents) to the Cashier for the issuance of an official receipt

5 min.

Consular Staff, Cashier

US$25/document

Official Receipt

TOTAL PROCESSING TIME : 18 minutes

4

Consular Section

• Document can be claimed within same day of application. Please present the official receipt

• Releases the document

Consular Staff

None

Official Receipt

  1. APPLICATION FOR MARRIAGE LICENSE AND SOLEMNIZATION OF MARRIAGE

STEP

LOCATION

CLIENT

SERVICE PROVIDER

DURATION

PERSON-

IN-CHARGE

FEE

FORM/REQUIREMENTS

1

Consular Section

• Proceed to the Consular Section

• Provides relevant information to applicant

• Gives civil registry form to applicant

2 min.

Consular Staff

None

• Personal appearance

• Accomplished Application for Marriage License form

• Certificate of No Marriage (CENOMAR) issued by PSA

• Birth Certificate issued by PSA

Additional requirement for an applicant who is 18-21 years old:

• Affidavit of Parental Consent and photocopy of Philippine government-issued ID of parents  

Additional requirement for an applicant who is 21-25 years old:

• Affidavit of Parental Advice and photocopy of Philippine government-issued ID of parents 

 

2

Consular Section

• Submit accomplished form and requirements to Consular Assistant

• Checks if the civil registry form is accomplished properly and if requirements are complete

3 min.

Consular Staff

None

• Evaluates correctness of the information on the form and the veracity of the supporting documents

5 min.

Consular Staff

• Ask clients the intended date for the solemnization of marriage, which should be after release of marriage license i.e., ten (10) calendar days from the date of submission of the application

3

Consular Section

• Submit payment

• Wait for official receipt

• Receives payment, bring the payment (together with accomplished civil registry form and supporting documents) to the Cashier for the issuance of the official receipt

5 min.

Consular Staff, Cashier

US$25.00

(Application for Marriage License)

Official Receipt

TOTAL PROCESSING TIME : 15 minutes

4

Consular Section

• Return to claim document after ten (10) working days

• Releases the document

3 min.

Consular Staff

None

Official Receipt

5

Consular Section

• Bride and groom, with witnesses, proceed

  to the embassy on the scheduled date of solemnization of marriage

• Solemnizes Marriage

30 min.

Vice Consul /

Consul General

US$60.00

(Solemnization of Marriage)

• Official Receipt

• Personal appearance of bride, groom

   and witnesses

3.      APPLICATION FOR CERTIFICATE OF LEGAL CAPACITY TO CONTRACT MARRIAGE

STEP

LOCATION

CLIENT

SERVICE PROVIDER

DURATION

PERSON-

IN-CHARGE

FEE

FORM/REQUIREMENTS

1

Consular Section

• Proceed to the Consular Section

• Provides relevant information to applicant

• Gives civil registry form(s) to the applicant

5 min.

Consular Staff

None

• Personal appearance

• Accomplished application for Certificate of Legal Capacity to Contract Marriage form

• Certificate of No Marriage (CENOMAR) issued by PSA

• Birth Certificate issued by PSA

Additional requirement for an applicant who is 18-21 years old:

• Affidavit of Parental Consent and photocopy of Philippine government-issued ID of parents

Additional requirement for an applicant who is 21-25 years old:

• Affidavit of Parental Advice and photocopy of Philippine government-issued ID of parents

2

Consular Section

• Submit accomplished form and requirements to Consular Assistant

• Checks if the civil registry form is accomplished properly and if requirements are complete

3 min.

Consular Staff

None

• Evaluates correctness and veracity of the information on the form and the supporting documents

7 min.

Consular Staff

3

Consular Section

• Submit payment

Wait for official receipt

• Receives payment, brings the payment (together with civil registry form and supporting documents) to the Cashier for the issuance of the official receipt

5 min.

Consular Staff, Cashier

US$25.00

Official Receipt

TOTAL PROCESSING TIME : 20 minutes

4

Consular Section

• Return to claim document after ten (10) working days. Bring the official receipt

• Releases the document

3 min.

Consular Staff

None

Official Receipt

            2. REPORT OF MARRIAGE

STEP

LOCATION

CLIENT

SERVICE PROVIDER

DURATION

PERSON-IN-CHARGE

FEE

FORM/

REQUIREMENTS

1

Consular Section

• Proceed to the Consular Section

• Provides relevant information to the applicant

• Gives civil registry form to the applicant

5 min.

Consular Staff

None

• Personal appearance

• Application for Report of Marriage

• Original and three (3) copies of Marriage Contract from Sangkat attested by MFAIC (with English translation – if original is in Khmer)

Additional requirement if Report is filed more than 30 days from date of marriage:

• Affidavit of Delayed Registration filed at the Embassy.

2

Consular Section

• Submit accomplished form and requirements to Consular Assistant

• Checks if the civil registry form is accomplished properly and if requirements are complete

3 min.

Consular Staff

None

• Evaluates correctness and veracity of the information on the form and supporting documents

7 min.

Consular Staff

3

Consular Section

• Submit payment

Wait for official receipt

• Receives payment, brings the payment (together with civil registry form and supporting documents) to the Cashier for the issuance of an official receipt

5 min.

Consular Staff,

Cashier

US$25.00

Official Receipt

TOTAL PROCESSING TIME : 20 minutes

4

Consular Section

• Return to claim document after three (3) working days

• Releases the document

3 min.

Consular Staff

None

Official Receipt

VISA SERVICES*

STEP

LOCATION

CLIENT

SERVICE PROVIDER

DURATION

PERSON-IN-CHARGE

FEE

FORM / REQUIREMENTS

1

Consular Section

• Inquire about types of visas, requirements, validity, etc.

• Fill in all necessary details in the relevant application form and prepares supporting documents or requirements

• Provides relevant information to applicant

• Provides required application form to applicant

5 min.

Consular Staff

None

• Personal appearance

• Accomplished visa application form

• Original and Photocopy of current passport or travel document valid for at least six (6) months beyond the intended period of stay in the Philippines

• Photocopy of valid visa in Cambodia

• Two(2) 4.5cm x 3.5cm color ID photographs showing the subject in proper or decent attire and taken not earlier than six (6) months before the application for a visa (attach photograph to the application)

• Copy of travel itinerary/confirmed flight details in the Philippines (including return or onward journey to the next port of destination)

• Copy of confirmed hotel booking in the Philippines

• Copy of bank statement or proof of financial capacity

  • Other document/s as may be required by the Consular Section to support the application

Additional requirement for visa-required nationals:

• Notarized letter of invitation from sponsor in the Philippines

• Copy of tenancy contract and work permit (applicant is a legal resident of Cambodia)

  • Other document/s as may be required by the Consular Section to support the application

**Payment of the Visa Processing Fee is NOT a guarantee of the approval of the applicant's visa. The Embassy reserves the right to deny applications. The Embassy is not under any obligation to provide reasons for the exclusion of applicants.

2

Consular Section

• Submit accomplished application form and

  supporting documents to Receptionist

• Checks if application form is accomplished properly and if supporting documents are complete

3 min.

Consular Staff,

Interpreter

None

• Evaluates application, supporting documents and interviews the applicant

10-20 min.

Consular Staff / Vice Consul

• Verifies application against Lookout List (LOL)

3 min.

Consular Staff

3

Consular Section

• Submit payment

• Receives payment, bring the payment (together with application form and supporting documents) to the Cashier for the issuance of receipt

10 min.

Consular Staff,

Cashier

 

Single Entry (maximum 59 days' stay)

• US$25.00

(For Chinese nationals)

• US$30.00

(For non-visa required nationals whose stay does not exceed 30 days)

• US$40.00

(For visa-required nationals)

6 mos. Multiple Entry (maximum 59 days' stay at each entry)

• US$35.00 (for Chinese nationals)

• US$60.00 ( For non-visa required nationals whose stay does not exceed 30 days)

• US$90.00 (for visa-required nationals)

1 year Multiple Entry (maximum 59 days' stay at each entry)

• US$90.00

(non-visa required nationals)

• US$120.00

(visa required nationals)

***US$10.00 (expedited processing fee, optional)

Official Receipt

TOTAL PROCESSING TIME : 31 to 41 minutes

5

Consular Section

•Return to claim passport

- Two (2) to three (3) working days for expedited processing

- Five (5) working days for regular processing

- Seven (7) working days for applications to be verified with the Department of Foreign Affairs in Manila)

Release of passport with visa

5 min.

Consular Staff

None

Official Receipt

ASSISTANCE TO NATIONALS (ATN) SERVICES*

STEP

LOCATION

CLIENT

SERVICE PROVIDER

DURATION

PERSON-IN-CHARGE

FEE

FORM / REQUIREMENTS

1

Consular Section

• Proceed to the Consular Section/ATN Room

• Provides relevant information to the applicant

• Gives ATN form to the applicant

5 min.

Consular Staff

None

• Accomplished ATN form

Additional Requirements:

For work related issues and concerns, whereabouts and financial support

• Copy of employment contract/s

• Other documents relevant to the case or complaint such as pay slips, payroll vouchers, etc.

For repatriation

• Affidavit of Undertaking

For death and shipment of remains

• Medical report

• Police investigation report (if applicable)

• Original passport of the deceased

2

Consular Section

• Submit accomplished ATN form and requirements to Receptionist

• Checks if the ATN form is accomplished

   properly and if requirements are complete

3 min.

Consular Staff

None

3

Consular Area / Consultation Area

•Answers queries of the ATN officer

• Interviews and provide appropriate assistance

30 min.

Assistance-to-Nationals

(ATN) Officer

None

TOTAL PROCESSING TIME : 38 minutes

* Duration of processing and releasing may vary due to unusual circumstances; i.e., unforeseen events beyond the control of concerned government office or agency.